Now Hiring - Property Manager in Lancaster, PA

The Property Manager reports directly to the Senior Property Manager and is responsible for growing brand awareness and overseeing all aspects of the property. In addition, they are expected to coach and train staff members to ensure they are meeting all goals. Additionally, you will be responsible for, resolving customer complaints, preparing the weekly competitive market analysis, negotiating with contractors, performing apartment inspections, and all other administrative duties as assigned.

Primary Relationships

• Reports to Senior Property Manager

• Coordination of marketing efforts

• Develops and maintains relationships with advertising vendors and other service providers such as contractors

• Collaborates with peers, other property management personnel, and other departments within the company

The primary responsibilities of the position include:

-Develop a deep knowledge of the property, the competition, and the property's position in the market

-Revenue, Leasing & Resident Satisfaction

-Monitor occupancy and leasing status and make recommendations to address changes in market conditions and property performance

-Monitor and evaluate the leasing team's performance

-Continually look for ways to enhance resident relations and satisfaction

-Monitor resident issues and respond accordingly

-Ensure staff is following proper procedures for prospective leads and continuing follow-up procedures according to company standards

- Possess thorough knowledge of the leasing process from application to lease signing, collection of guarantor forms, if applicable, and all other pertinent information to ensure that the lease is executed correctly

-Understand and ensure all members of the staff are complying with Fair Housing Laws and all company rules and regulations

-Assist with the design and implementation of promotions, advertisements, and other various marketing strategies

-Monitor and post on blogs, forums, and social networks

-Online outreach and promotion using Facebook, Twitter, Pinterest, and more

-Coordinate the creation of signage, circulars, mock-ups, e-mail campaigns, online promotions, etc.

-Oversee the distribution or delivery of marketing materials

-Cultivate and maintain relationships with local companies who are instrumental in directing potential renters where to live

-Coordinate scheduling of leasing agents to actively pursue other similar marketing opportunities

-Maintain accurate and in-depth knowledge of all aspects of the community, particularly in areas such as rent and pricing information, vacancies, availability, lease expirations, square footage, etc.

-Develops an understanding of all market competition including pricing, promotions, new or changing amenities, and sales tactics

The successful candidate will have a proven track record in sales, and marketing and be able to adapt to a rapidly changing competitive landscape. Their background should demonstrate leadership and strong customer service skills. He or she will have exceptional communications skills, and strong social skills and present a professional image and demeanor. The optimal candidate will also be able to demonstrate good judgment, the ability to listen, and a willingness to be a team player. He or she must also be hard-working, detail-oriented, proactive, well-organized, and able to prioritize tasks and issues based on timeliness, relevance, and importance.

Property Manager Qualifications / Skills:

• Motivation for sales
• Negotiation
• Familiarity with applicable local, state, and federal laws and regulations
• High level of organization and attention to detail
• Competence with office management software
• Professionalism
• Internal communications
• Listening

Education, Experience, and Licensing Requirements:

• PA Real Estate License (Required)
• High school diploma, GED, or equivalent (Required)
• PA Real Estate License (Required)
• Bachelor’s degree or equivalent experience preferred
• 3-5 years of prior multifamily experience preferred
• 3-5 years of property management experience
• Solid knowledge of office software such as Microsoft Outlook, Excel, and Word
• Proficiency with property management software platforms, preferably Buildium

Benefits

-Medical

-Paid Time Off

-Paid Holidays

-Career Development

EEO Statement

We are an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, religion, gender identity, sexual orientation, national origin, disability, protected veteran status, age, or any other characteristic protected by law

Job Types: Full-time, Part-time

Pay: $45,000.00 - $55,000.00 per year

Benefits:

• Employee assistance program
• Flexible schedule
• Flexible spending account
• Paid time off
• Professional development assistance
• Referral program

Experience level:

• 3 years

Schedule:

• 8 hour shift
• Weekend availability

Ability to commute/relocate:

• Lancaster, PA: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Reason you're leaving your current employment?
• If you have experience in scattered property management, describe your territories and day to day tasks
• 1. Will you be able to travel to our occupied counties? 2. Preferred Location? 3. Locations Not Interested In Covering?

Options: Berks, Lebanon, Lancaster, York?

Education:

• Bachelor's (Preferred)

Experience:

• Customer service: 3 years (Preferred)
• Property management: 3 years (Required)
• Scattered Property Management: 1 year (Required)

License/Certification:

• Driver's License (Required)
• Real Estate License (Required)

Work Location: In person